Our Privacy Policy
Security of your information
Our payment methods are passive, in the sense that they do not probe your computer to find out who you are, nor do they leave cookies.
Please note also that we do not run secure e-mail. The credit card payment process is protected by Comodo SSL.
The information that you do provide, such as name, address and phone number, are stored at Educcomp in a customer database. We use this information to print mailing labels, and to record who is an active customer. It also gives us the means to get in touch with you if we need to.
We also store your name, address, product information and past sales in our MYOB accounting package. This enables the printing of invoices and statements automatically. It also helps us do GST and other accounting functions, and to reprint invoices when asked by our customers.
These are the only pieces of private information that we record. We do not, under any circumstances, give this information to anyone else. If you receive advertising material from Microsoft, for example, it means that at some stage you have corresponded with them - we have not passed on any information.
Educational Computing is a wholly New Zealand-owned company and subject to The Fair Trading Act 1986 and to the Consumer Guarantees Act 1993. Educational Computing also subscribes unreservedly to the New Zealand Model Code for Consumer Protection in Electronic Commerce 2000 (click here for a copy in PDF format).
If you have any query regarding the security of your information, please do get in touch.
Invoice Method of Payment
Schools or businesses are invoiced for payment on the 20th of the following month. Payment may be made by cheque or by direct credit (information on each invoice and statement).
Credit Card Method of Payment
We accept VISA or Mastercard through our on-line processing gateway.
When you use the Credit Card method of payment, the process is protected by SSL Level 3 security provided by Comodo Certification. No Credit Card information is stored on-line or on our servers. It is therefore unavailable to hackers or other intrusion attempts.
We are also happy to receive Credit Card payment details by mail, by fax or by phone.
PayPal Method of Payment
PayPal is an on-line payment gateway in USA. It is very popular because of its security features.
Educcomp has a merchant account with PayPal, but you (our customers) do not need to belong to PayPal to us its service. Advantages of PayPal include:
- we never see your account details or codes
- PayPal accepts credit cards not available to us, including American Express
We Welcome Everybody
Anybody may place an order with Educational Computing.
Prices shown on this web site exclude GST (New Zealand customers only) and Freight.
As you can imagine, prices are extremely volatile at present. While every effort is made to keep prices accurate on ths web site, we suggest asking for a quote before committing to a purchase.
Delivery
All orders are shipped by overnight courier. If a product is out of stock, we will let you know immediately.
Ownership of Goods
Ownership of all products remains with Educational Computing until payment is made in full.
Payment
Schools, Institutions and Business can be invoiced for payment on 20th following month. All other purchases are by credit card, cheque or direct credit please.
Return of Goods
Please contact us within 7 days of purchase, and before returning products, so we expect them and can arrange alternatives or replacements if required.
Faulty products:
will be replaced or refunded in full at no charge.Unwanted or unsuitable products:
will be refunded in full or replaced with an alternative product, with the proviso that returned products are still in pristine, re-sellable condition. Software that has been activated in your name cannot be returned.
Consumer Protection
Educational Computing is a wholly New Zealand-owned company and subject to The Fair Trading Act and to the Consumer Guarantees Act. Educational Computing also subscribes unreservedly to the New Zealand Model Code for Consumer Protection in Electronic Commerce.